Terms and Services
Effective Date: 01/06/2024
1. INTRODUCTION
1.1 These Terms and Conditions (“Agreement”) are entered into by Willow Luxe Limited (“We”, “Us”, or “Our”), a company incorporated and registered in the United Kingdom under registration number 14396199, with its registered office at Suite 23, 5th Floor, 63-66 Hatton Garden, London EC1N 8LE, United Kingdom.
1.2 These Terms govern your access to and use of the subscription services provided by Willow Luxe Limited through the website FOLLOGRAM. By accessing and using the Service, you (“You” or “Your”) agree to be bound by these Terms. If You do not agree to these Terms, You should not use our services.
2. DEFINITIONS
2.1 "Customer" refers to any individual who subscribes to the service for personal use.
2.2 "Service" refers to all services provided by Willow Luxe Limited, including the purchase of social media followers or eBooks, the monthly eBook subscription with follower discounts, and any other promotional offerings, whether provided as part of the Subscription Service or separately.
2.3 "Subscription Service" refers to the optional subscription package provided by Willow Luxe Limited, which includes monthly delivery of social media training contained in eBooks, and including free discounts on social media followers acquisition, and other related features, as detailed in the Subscription Page.
2.4 "Catalog" refers to the combined public eBooks store available for single eBook purchases as well as the exclusive eBook library available only to subscribers.
3. REGISTRATION
3.1 To access and use the Service, an account is automatically created on the Site (“Account”) and will contain certain registration information, including a valid email address, password, and payment information. You agree to provide accurate and complete information and to update this information as necessary to keep it accurate.
3.2 You must be of legal age and able to enter into binding contracts in your jurisdiction to subscribe to the Service. By creating an account, You represent and warrant that You meet these eligibility requirements.
3.3 By registering, you agree to being automatically subscribed to the Subscription Service, which includes the monthly eBook subscription and any related discounts for purchasing followers, subject to the cancellation policies detailed in these Terms.
4. CONDITIONS
4.1 Validity: Your subscription is valid only after We confirm payment pursuant. Access to the Service is strictly personal and non-transferable. You are responsible for maintaining the confidentiality of Your login credentials and for any activity conducted through Your Account.
4.2 Unauthorised Use: Sharing, transferring, or sublicensing Your Account or Service access is strictly prohibited. Any such actions may result in immediate termination without refund and potential legal action.
4.3 Use for Personal Growth and Monetization: The Service is intended for personal growth and educational purposes, specifically to help individuals enhance their social media platforms. You are permitted to use the strategies provided in the eBooks and the purchased followers to pursue monetisation opportunities, such as becoming an influencer or earning revenue from Your social media activities.
However, the following activities are strictly prohibited:
- Using the Service for purposes unrelated to personal or social media growth, such as reselling or redistributing the followers or eBook content.
- Engaging in behavior that violates the terms of the platforms on which You are building Your social media presence.
- Using the Service in ways that damage or denigrate Our reputation or violate applicable laws.
5. OPERATION OF THE SERVICE
5.1 All Services Usage Restrictions: You agree to use the Service exclusively for personal purposes related to enhancing Your social media platform. As listed in Article 4.3 and more specifically below, the following activities are prohibited and will both constitute a Breach of these Terms and a reason for potential legal action:
- Sharing or distributing eBooks, catalog content, or followers provided under the Service.
- Attempting to exploit the Service for fraudulent, unlawful, or commercial purposes unrelated to personal growth.
- Using the Service in any way that violates the terms and conditions of third-party platforms (e.g., social media platforms).
- Engaging in activities that may harm, interrupt, or degrade the quality of Our Service, Site, or infrastructure.
5.2 Trial Period: Select purchases may include enrollment in afree 24-hour trial subscription. They may cancel during this time without being charged. This trial period is only available on certain purchases and solely upon acceptance of these Terms.
5.3 Subscription Service Access and Delivery: Upon subscription confirmation and successful payment processing, You will receive:
- Access to the first exclusive eBook sent to your email. Subsequent eBooks will be delivered monthly as specified in Your subscription.
- Access to Our whole eBook catalog, which provides additional educational resources on social media growth strategies.
- A bonus discount on followers purchases to enable You to implement the strategies outlined in the exclusive eBooks.
5.4 Modification of Service: We reserve the right to modify, update, or discontinue any component of the Service at Our discretion, provided that such modifications do not materially diminish the value of the Service as outlined in these Terms. You will be notified of any significant changes via email at least 30 days in advance.
5.5 No Guarantees of Performance: Your success depends on Your efforts and adherence to the strategies outlined in the eBooks. While the Service is designed to educate and support You in growing Your social media platform, we make no guarantees regarding specific outcomes, such as engagement rates, follower growth, or monetisation opportunities.
5.6 Payment Authorisation: By subscribing, You authorise WILLOW LUXE LIMITED to charge the subscription fee to the payment method provided at checkout.
5.7 Payment Methods Payments for the Subscription Service are processed through the Site using secure payment methods. Willow Luxe Limited uses third-party payment providers who comply with PCI DSS security standards. Your payment information is securely processed, and Willow Luxe Limited does not store your payment data.
6.1 Ownership of Content: All intellectual property rights related to the Site, Service, and associated materials (including but not limited to eBooks, catalog content, and website design) belong exclusively to WILLOW LUXE LIMITED.
6.2 Limited License: By subscribing to the Service, You are granted a non-exclusive, non-transferable, revocable license to access and use the Service solely for personal purposes in accordance with these Terms.
6.3 Prohibited Uses: You may not reproduce, reverse-engineer, distribute, modify, create derivative works of, publicly display, or exploit any part of the Service without Our prior written consent.
6.4 Enforcement of Rights: We will take all legal and technical measures to protect Our intellectual property. Unauthorized use may result in immediate termination of Your subscription should You have one and potential legal action.
7. LIABILITY AND LIMITATIONS
7.1 Service Disclaimer: The Service is provided "as is" and "as available," without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. This is subject to applicable laws and regulations.
7.2 Limitations of Liability: To the fullest extent permitted by law, WILLOW LUXE LIMITED shall not be liable for:
- Any direct, indirect, incidental, or consequential damages resulting from Your use of or inability to use the Service.
- Any loss of profits, revenue, data, or business opportunities arising from Your use of the Service.
7.3 Customer Responsibility: You acknowledge that the results of using the Service depend on factors beyond Our control, including but not limited to Your effort, adherence to strategies, and third-party platform algorithms.
7.4 Platform Compliance: We are not responsible for any actions taken by third-party platforms (e.g., social media sites) against Your accounts due to Your use of the Service. You are responsible for ensuring compliance with the terms of use of any third-party platform where You implement strategies learned from the eBooks.
7.5 Service Availability: While We strive to ensure uninterrupted Service, We do not guarantee that the Site or Service will be available at all times. Temporary interruptions may occur due to maintenance, technical issues, or factors beyond Our control.
8. PRIVACY POLICY - General Assurances
8.1 Security : Customer information is stored securely and handled in compliance with applicable laws. For further information, please refer to our Privacy Policy Page.
9. MISCELLANEOUS
9.1 Force Majeure : Neither party shall be liable for delays or failures to perform obligations under these Terms due to events beyond their reasonable control, including but not limited to natural disasters, acts of government, or technical failures.
9.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid provision will be replaced with a valid provision that closely approximates the original intent.
9.3 Communication: All communications regarding these Terms must be sent to us at:
- Email: contact@follogram.co
- Postal Address: Suite 23, 5th Floor, 63-66 Hatton Garden, London EC1N 8LE, United Kingdom
9.4 Governing Law and Jurisdiction: These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the United Kingdom.
- If you initiate a legal claim, it must be brought in the courts of London.
- If we initiate a legal claim, it will be brought in the courts of Your domicile.
9.5 Entire Agreement: These Terms constitute the entire agreement between You and Us regarding the Service, superseding any prior agreements or communications.